Results

  • A million pieces of paper were electronically captured and indexed in a month
  • Hand highlighting on individual pieces of paper were electronically recognized, bookmarked and highlighted for quick reference
  • Record accuracy and electronic accessibility were dramatically improved
  • The project paid for itself hundreds of times over
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Case Study: Managing Legal Case Files

Document Imaging Stands Up In Court

GGC
Choosing DISC

A national law firm representing individuals injured by America’s largest corporations needed help scanning and organizing voluminous files for a big case they were handling. A long time partner company of DISC’s, TAB St. Louis, had been working with the firm for some time, helping them organize and manage case files. TAB contacted DISC to help develop a custom document imaging solution. It was the right decision.

The Challenge

The law firm had an extremely tight deadline to meet if they were to secure eligibility in the suit for their clients, and they had a literal mountain of files to deal with…approximately a million pages of documentation in all. The problem was that these documents contained numerous attorney notations with highlights that had to be catalogued manually after the paper was scanned into the system. So they literally had to reopen each paper file one by one, then reopen the electronic copy, manually compare the two, and manually insert electronic highlighting into the database version to match the originals! An incredible amount of time and money was wasted using this method, the human factor of accuracy was a potential issue, and at the rate they were going, they were at serious risk of not meeting their deadline to file.

The Custom Solution

DISC was able to provide exactly the solution the firm was looking for. By using automated data collection systems, DISC was able to scan each file, page by page, and automatically index each document. DISC’s software was also set up to automatically recognize and capture the highlighting on each page, and then automatically bookmark each highlight for quick reference. The whole process was automated, and the entire project involving over a million pieces of paper was completed within a month’s time! The law firm was able to meet their deadline, and DISC’s work was far more accurate and electronically accessible than their in-house version would have been. When they ultimately won the case, the fees they gained from just one of the clients in the suit was enough to cover the entire cost of outsourcing the project to DISC.